Deputy IT Manager

  • Full Time
  • Uganda


Job Advert: Deputy IT Engineer

Our Client is an outsourcing and technology services company for governments and diplomatic missions worldwide. They manage visa and passport issuance-related administrative and non-discretionary tasks for its client governments. In order to strengthen their team, the company is looking to fill the position of Deputy IT Engineer in Uganda.

Key Responsibilities 

  • Overall Infrastructure and application support for Country
  • Provide support analysis giving optimal solutions for support
  • Management of IT Infrastructure of highest uptime
  • Support & overall delivery of software solutions for the Country
  • Project management for various IT & business projects
  • Vendor management
  • IT & Project Budget preparations & tracking
  • Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
  • IT governance – Policy enforcement
  • Corporate IT function – Audit, quality assurance, documentation etc.
  • Manage the Internal reporting
  • Client Management (Internal) & overall support function
  • IT Procurement in co-ordination with central IT team and implementation.
  • Judicious use of natural resources
  • Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.
  • Common business KRAs – Financial goals, Customer satisfaction, Employee satisfaction
  • Ensure complete IT support to businesses in the country and handle all business escalations
  • Ensuring smooth and timely rollouts of all new projects and initiatives in the Country
  • Ensure 100% compliance with audit norm
  • Ensure compliance with vendor SLAs

Required Academic Qualifications, Experience and Competencies

  • Must have a BE – IT/MCA or global equivalent degree.
  • Postgraduate (MBA) or global equivalent degree, IT – Technical certification (GNIIT, Microsoft, Cisco, SUN etc.) is an added advantage.
  • Must have at least 5- 7 years of work experience in the field of IT, Worked on Windows 2022 server – installation & configuration.
  • Knowledge of Networking – LAN/WAN, Internet Technology, Email systems – Microsoft outlook
  • Fluency in English
  • Experience in a start-up organization / project where end to end IT Scoping & implementation was executed (Infrastructure, custom developed application as well as packaged)

Qualified and interested applicants who meet the specifications are requested to send their CVS to [email protected] by 30th September 2023. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted; Salary is USD 600.00


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